FAQ’s

What services do you offer?

I offer branding, web design, basic photography, floral arrangements, bouquet bar pop-ups, candles for purchase and custom candles for events. You can find full details on the Services page.

Who do you typically work with?

I work with creatives, small business owners, event hosts, and anyone who wants something beautiful and thoughtful. I especially love collaborating with other women, queer folks, and BIPOC-led projects.

How do I book a project?

Just head to the Contact section at the bottom of the page and fill out the form. I’ll follow up with a quick call so we can talk about your needs. After that, I’ll send a custom proposal and a contract to get started.

Do you offer payment plans?

Yes, I do. I want to make design and creative work accessible, so we can discuss a payment schedule that fits your timeline and budget.

How far in advance should I book?

The earlier the better. Design projects are usually booked 2 to 6 weeks ahead. For florals or events, it’s great to have at least 3 to 4 weeks notice, especially during spring, summer and holiday seasons, but I can absolutely take on last minute things on notice :)

How long does a typical project take?

It depends on the scope. Most branding or web design projects take 2 to 4 weeks. Florals and candles are based on your event date or order window. I’ll always walk you through the timeline clearly before we begin.

Do you travel for pop-ups or events?

Yes. I’m based in Chicago and often serve Oak Park, River Grove, Elmwood Park, and nearby suburbs. For larger events or collabs, I’m open to travel. Let’s talk about what’s possible.

Where can I contact you or book a consultation?

You’ll find my contact form, email, and social media links at the bottom! Message me when you're ready, and I’ll be in touch within 1 to 2 business days.

Candle
Care and Disclaimers

Every candle is hand-poured with love using a coconut-soy wax blend and clean fragrance oils. Whether you’re burning it for the vibe, the ritual, or the scent, here’s how to enjoy it safely and beautifully.

Candle Care Tips

  • Trim the wick to 1/4 inch before each burn

  • Let the wax melt fully across the top on the first burn to avoid tunneling

  • Burn for no more than 4 hours at a time

  • Keep candles away from drafts, pets, children, and flammable surfaces

  • Stop use when 1/4 inch of wax remains in the jar

  • Never leave a burning candle unattended

  • If your candle includes gemstones, please remove them before the first burn and keep them out of reach of the flame

Reusing Your Jar

Once your candle is finished, you can clean and reuse the jar! Choose your favorite method:

Freezer Method
Place the jar in the freezer for a few hours. Once the wax is solid, pop it out with a spoon. Soak the jar in warm soapy water to remove the label, then wipe clean.

Double Boiler Method
Place the jar in a heat-safe container and warm it over simmering water. Carefully pour out melted wax into a disposable container. Wipe clean with a paper towel and remove the label while warm or after soaking.

Great for storing pens, qtips, matches, makeup brushes, knick-knacks or plant babies!

Candle Disclaimer & Return Policy

All candles are created with care, but must be used responsibly. PeachyPink Creative Studio is not responsible for any injury, fire, or damage caused by improper use, unsupervised burning, or ignoring safety guidelines. Please burn safely and always follow instructions.

Return Policy

To be eligible for a return or replacement:

  • The candle must be less than 50% burned

  • You must contact me within 14 days of delivery (at the time it was delivered)

  • Please send clear photos of the candle and the issue so I can troubleshoot and determine the best solution

If a replacement is approved:

  • Shipping fees will be waived on the replacement

  • The customer is responsible for returning the unused product so I can inspect it before sending a new one

  • If the vessel is visibly damaged in the photos, it is at my discretion to approve a replacement without return, and the original candle will need to be discarded for safety

Please note:

  • All candle sales are final

  • Replacements will not be issued for scent preferences or fragrance dislikes

  • Refunds are not available due to the handmade, custom nature of the product

To begin a return or replacement request, scroll down to the contact section and send me a message with your order number, photos, and a quick description of the issue. I’ll be in touch within 1–2 business days.

Floral
Care and Disclaimers

Whether you handpicked your bouquet from the Petal Bar or received a custom arrangement, here’s how to keep your blooms happy and long-lasting.

Fresh Flower Care Tips

  • Trim stems at an angle before placing in water

  • Use a clean vase filled with fresh, room-temperature water. Flower food is optional.
    Please follow flower food instructions or feel free to email for assistance.

  • Change at least every other day or daily

  • Keep flowers away from direct sunlight, heat, drafts, and fruit

  • Remove wilted leaves or stems to refresh the arrangement

If your bouquet came wrapped, unwrap and hydrate it as soon as you can.

If your arrangement came with foam- top off with water every other day to extend the life of the arrangement.

Floral Disclaimer & Return Policy

All arrangements are prepared fresh and in beautiful condition at the time of pickup or delivery. Once they leave my hands, flower care becomes your responsibility. PeachyPink Creative Studio is not liable for shortened lifespan due to lack of care, late hydration, or exposure to weather.

Any PeachyPink Petal Bar arrangements are build-your-own and selected by the customer at the time of purchase. Because these bouquets are custom-built and handled on-site, they are not eligible for replacement, exchange, or refund once selected and wrapped. Please handle your flowers gently, follow care instructions, and hydrate them as soon as possible for best results.

I offer a 48-hour replacement window for damaged or problematic floral arrangements that are not purchased from the Petal Bar. Please contact me within this period with photos and a brief description of the issue. I’ll gladly troubleshoot or arrange a one-time replacement using the same or similar blooms.

For event-related arrangements, you have until the end of the event to notify me of any issues. It is the client’s responsibility to contact me promptly, as replacements must be discussed in real time to be considered.

Please note:

  • As they a a perishable item, all floral sales are final.

  • No refunds will be issued. Replacement value of stems only.

  • PeachyPink Petal Bar arrangements are not eligible for replacement, exchange, or refunds.

  • If something is off, regardless, please reach out. I want you to love your flowers

  • All return and replacement policies are subject to change at any time without notice.